International
Enter new markets knowing we’ve got your back.
Canada
1022 Champlain Ave Burlington
ON L7L 0C2
Canada
Phone: 1-888-888-1854
Email: insureshieldca@ups.com
Product availability:
- InsureShield™
To learn more, visit UPS Capital Canada Insurance Brokers, Limited
China
5F-7F, Building 3
No.58 Yaoyuan Road
Pudong District
Shanghai 200126, China
Phone: +86 21 3810 3051
Email: risksolutionscn@ups.com
Product availability:
- UPS® Customized Declared Value
To learn more, visit UPS Capital China
France
20 rue Escoffier
75012 Paris
France
Phone: +33 1 73 01 84 55
Email: risksolutionsfr@ups.com
Product availability:
- InsureShield™ Complete
- UPS® Customized Declared Value
- UPS Proactive Response® Secure
- UPS® Customized Declared Value for Wine
- Parcel Pro™ Select
To learn more, visit UPS Capital France
Germany
Görlitzer Str. 1
41460 Neuss
Germany
Phone: +49 69 6630 8330
Email: risksolutionsde@ups.com
Product availability:
- InsureShield™ Complete
- UPS® Customized Declared Value
- UPS Proactive Response® Secure
- Trade Credit Protection Services
- Parcel Pro™ Select
To learn more, visit UPS Capital Germany
Hong Kong
Unit 1105-1106, 11/F, Tower A
Hung Hom Commercial Centre
39 Ma Tau Wai Road
Hung Hom, Kowloon
Hong Kong
Phone: +852 2151 2027
Email: capitalhk@ups.com
Product availability:
- InsureShield™ for UPS® Packages
- InsureShield™ Complete
- Trade Credit Protection Services
- Product Liability Insurance
Phone: +852 3102 0229
Email: pph@parcelpro.com.hk
Product availability:
- High-Value Goods: Parcel Pro™
To learn more, visit UPS Capital Hong Kong
Italy
Via Gaudenzio Fantoli 15/8
20138 Milan
Italy
Phone: +39 02 4527 9099
Email: risksolutionsit@ups.com
Product availability:
- InsureShield™ Complete
- UPS® Customized Declared Value
- UPS Proactive Response® Secure
- UPS® Customized Declared Value for Wine
- Parcel Pro™ Select
To learn more, visit UPS Capital Italy
Japan
Tokyo Office
MS Shibaura Bldg 13F
4-13-23 Shibaura, Minato-ku
Tokyo 108-0023
Japan
Phone: +81 03 6436 3137
Email: ppj@ups.com
Product availability:
- High-Value Goods: Parcel Pro™
Kobe Office
22/F Kobe Kokusai Kaikan
8-1-6 Goko Dori, Chuo-ku
Kobe, Hyogo 651-0087
Japan
Phone: +81 078 570 5726
Email: ppj@ups.com
Product availability:
- High-Value Goods: Parcel Pro™
To learn more, visit UPS Capital Japan
Korea
Hanyound Bldg.
Mullae-ro 94-3(Mullae-Dong 3 Ga)
Yeongdeungpo-Gu, Seoul
Korea 150-836
Phone: +82 1588 6886
Email: risksolutionskr@ups.com
Product availability:
- UPS® Customized Declared Value
Malaysia
No. 21, Jalan Tiang U8/93
Seksyen U8
Bukit Jelutong Industrial Park
40150 Shah Alam
Selangor Darul Ehsan
Malaysia
Phone: +60 3-5022 5488
Email: risksolutionsmy@ups.com
Product availability:
- UPS® Customized Declared Value
Mexico
Montecito 38, Piso 30
Oficina 34 Col. Nápoles
Del. Benito Juárez, 03810
Mexico, D.F.
Phone: +52 55 9000 2276
Email: risksolutionsmx@ups.com
Product availability:
- UPS® Customized Declared Value
To learn more, visit UPS Capital Mexico
Netherlands
Zandsteen 22
2132 MR Hoofddorp
Netherlands
Phone: +31 20504 0570
Email: risksolutionsnl@ups.com
Product availability:
- UPS® Customized Declared Value
- UPS Proactive Response® Secure
To learn more, visit UPS Capital Netherlands
Singapore
31 ALPS Avenue
Singapore 498784
Phone: +65 6302 8031
Email: risksolutionssg@ups.com
Product availability:
- UPS® Customized Declared Value
Spain
Vía de los Poblados, 1
Edificio Alvento 2
28033 Madrid
Spain
Phone: +34 917 45 98 98
Email: risksolutionses@ups.com
Product availability:
- UPS® Customized Declared Value
To learn more, visit UPS Capital Spain
Taiwan
2F, No. 361, Ta Nan Road
Shih Lin, Taipei 11161
Taiwan
Phone: +886 2 2883 3868
Email: risksolutionstw@ups.com
Product availability:
- UPS® Customized Declared Value
Thailand
Jewelry Trade Center
B1 Floor, No.43
919/1 Silom Road
Bangrak, Bangkok
Thailand 10500
Phone: +66 (0)2-117-5750
Product availability:
- UPS® Customized Declared Value
- Parcel Pro™ Select
To learn more, visit UPS Capital Thailand
United Kingdom
UPS House
Forest Road, Feltham
Middlesex, TW13 7DY
United Kingdom
Phone: +44 20 7949 0144
Email: risksolutionsuk@ups.com
Product availability:
- InsureShield™ Complete
- UPS® Customized Declared Value
- UPS Proactive Response® Secure
- Parcel Pro™ Select
To learn more, visit UPS Capital United Kingdom
United States
United States Customer Service Headquarters
35 Glenlake Parkway NE
Atlanta, GA 30328
Phone: 1-877-263-8772
Email: capitalus@ups.com
United States Sales Headquarters
35 Glenlake Parkway NE
Atlanta, GA 30328
Phone: 1-877-242-7930
Email: upscinsidesales@ups.com
United States – Windsor
425 Day Hill Road
Windsor, CT 06095
Phone: 1-877-263-8772
C.O.D Support: coddirect@ups.com
United States – Fort Worth
4100 International Plaza, Suite 400
Fort Worth, TX 76109
Phone: 1-877-263-8772
Flexible Parcel Insurance Claims: upscapitalflexclaims@ups.com
Cargo Insurance Claims: upscargoclaims@ups.com
Product availability:
- InsureShield™ for UPS® Packages
- InsureShield™ for Wine and Spirits
- UPS Proactive Response® Secure
- InsureShield™ Complete
- UPS Capital Cargo Finance®
- Small Business Financing
- C.O.D. Payment Options
- Continuous Customs Bonds
- Trade Credit Protection Services
- UPS Capital® Merchant Services
- Cyber Liability Insurance
United States – Parcel Pro
1867 Western Way
Torrance, CA 90501
United States
Phone: 1-888-683-2300
Email: sales@parcelpro.com
Product availability:
- High-Value Goods: Parcel Pro™
To learn more, visit UPS Capital United States
Vietnam
18A Cong Hoa Street
Tan Binh District
Ho Chi Minh City
Vietnam
Phone: +84 8 3811 2999
Email: risksolutionsvn@ups.com
Product availability:
- UPS® Customized Declared Value
Insurance coverage is underwritten by a Canadian licensed insurance company and issued through UPS Capital Canada Insurance Brokers, Limited (“UPS Capital Insurance Brokers”) – an indirect wholly-owned subsidiary of UPS Capital Corporation (“UPS Capital”). The insurance company and UPS Capital Insurance Brokers reserve the right to change or cancel the program at any time. Insurance coverage is governed by the terms and conditions, including the limitations and exclusions, set forth in the applicable insurance policy (the “Policy”). This information does not in any way alter or amend the terms or conditions, including the limitations or exclusions, of the Policy, and is intended only as a brief summary. Insurance coverage is not available in all jurisdictions. UPS Capital Insurance Brokers only issues policies of a single insurer in Canada, and receives commission on sales of insurance. An affiliate of UPS Capital Insurance Brokers reinsures a material portion of the risk insured by this insurance policy and the UPS Capital group therefore has a financial interest in the insurance program. You are not required to purchase insurance from UPS Capital Insurance Brokers and have the right to seek insurance elsewhere. In particular, your ability to ship using United Parcel Service Canada Ltd. or its affiliates is not conditional on your purchase of insurance from UPS Capital Insurance Brokers.