International

Enter new markets knowing we’ve got your back.

Canada

1022 Champlain Ave Burlington
ON L7L 0C2
Canada

Phone: 1-888-888-1854

Email: insureshieldca@ups.com

Product availability:

  • InsureShield™

1867 Western Way
Torrance, CA 90501
United States

Phone: 1-888-683-2300

Email: sales@parcelpro.com

Product availability:

  • High-Value Goods: Parcel Pro™

To learn more, visit UPS Capital Canada

China

5F-7F, Building 3
No.58 Yaoyuan Road
Pudong District
Shanghai 200126, China

Phone: +86 21 3810 3051

Email: risksolutionscn@ups.com

Product availability:

  • UPS® Customized Declared Value

To learn more, visit UPS Capital China

France

20 rue Escoffier
75012 Paris
France

Phone: +33 1 73 01 84 55

Email: risksolutionsfr@ups.com

Product availability:

  • InsureShield™ Complete
  • UPS® Customized Declared Value
  • UPS Proactive Response® Secure
  • UPS® Customized Declared Value for Wine
  • Parcel Pro™ Select

To learn more, visit UPS Capital France

Germany

Görlitzer Str. 1
41460 Neuss
Germany

Phone: +49 69 6630 8330

Email: risksolutionsde@ups.com

Product availability:

  • InsureShield™ Complete
  • UPS® Customized Declared Value
  • UPS Proactive Response® Secure
  • Trade Credit Protection Services
  • Parcel Pro™ Select

To learn more, visit UPS Capital Germany

Hong Kong

Unit 1105-1106, 11/F, Tower A
Hung Hom Commercial Centre
39 Ma Tau Wai Road
Hung Hom, Kowloon
Hong Kong

Phone: +852 2151 2027

Email: capitalhk@ups.com

Product availability:

  • InsureShield™ for UPS® Packages
  • InsureShield™ Complete
  • Trade Credit Protection Services
  • Product Liability Insurance

Phone: +852 3102 0229

Email: pph@parcelpro.com.hk

Product availability:

  • High-Value Goods: Parcel Pro™

To learn more, visit UPS Capital Hong Kong

Italy

Via Gaudenzio Fantoli 15/8
20138 Milan
Italy

Phone: +39 02 4527 9099

Email: risksolutionsit@ups.com

Product availability:

  • InsureShield™ Complete
  • UPS® Customized Declared Value
  • UPS Proactive Response® Secure
  • UPS® Customized Declared Value for Wine
  • Parcel Pro™ Select

To learn more, visit UPS Capital Italy

Japan

Tokyo Office
MS Shibaura Bldg 13F
4-13-23 Shibaura, Minato-ku
Tokyo 108-0023
Japan

Phone: +81 03 6436 3137

Email: ppj@ups.com

Product availability:

  • High-Value Goods: Parcel Pro™

Kobe Office
22/F Kobe Kokusai Kaikan
8-1-6 Goko Dori, Chuo-ku
Kobe, Hyogo 651-0087
Japan

Phone: +81 078 570 5726

Email: ppj@ups.com

  • Product availability:

  • High-Value Goods: Parcel Pro™

To learn more, visit UPS Capital Japan

Korea

Hanyound Bldg.
Mullae-ro 94-3(Mullae-Dong 3 Ga)
Yeongdeungpo-Gu, Seoul
Korea 150-836

Phone: +82 1588 6886

Email: risksolutionskr@ups.com

Product availability:

  • UPS® Customized Declared Value

Malaysia

No. 21, Jalan Tiang U8/93
Seksyen U8
Bukit Jelutong Industrial Park
40150 Shah Alam
Selangor Darul Ehsan
Malaysia

Phone: +60 3-5022 5488

Email: risksolutionsmy@ups.com

Product availability:

  • UPS® Customized Declared Value

Mexico

Montecito 38, Piso 30
Oficina 34 Col. Nápoles
Del. Benito Juárez, 03810
Mexico, D.F.

Phone: +52 55 9000 2276

Email: risksolutionsmx@ups.com

Product availability:

  • UPS® Customized Declared Value

To learn more, visit UPS Capital Mexico

Netherlands

Zandsteen 22
2132 MR Hoofddorp
Netherlands

Phone: +31 20504 0570

Email: risksolutionsnl@ups.com

Product availability:

  • UPS® Customized Declared Value
  • UPS Proactive Response® Secure

To learn more, visit UPS Capital Netherlands

Singapore

31 ALPS Avenue
Singapore 498784

Phone: +65 6302 8031

Email: risksolutionssg@ups.com

Product availability:

  • UPS® Customized Declared Value

Spain

Vía de los Poblados, 1
Edificio Alvento 2
28033 Madrid
Spain

Phone: +34 917 45 98 98

Email: risksolutionses@ups.com

Product availability:

  • UPS® Customized Declared Value

To learn more, visit UPS Capital Spain

Taiwan

2F, No. 361, Ta Nan Road
Shih Lin, Taipei 11161
Taiwan

Phone: +886 2 2883 3868

Email: risksolutionstw@ups.com

Product availability:

  • UPS® Customized Declared Value

Thailand

Jewelry Trade Center
B1 Floor, No.43
919/1 Silom Road
Bangrak, Bangkok
Thailand 10500

Phone: +66 (0)2-117-5750

Email: operationsupscth@ups.com
salesupscth@ups.com

Product availability:

  • UPS® Customized Declared Value
  • Parcel Pro™ Select

To learn more, visit UPS Capital Thailand

United Kingdom

UPS House
Forest Road, Feltham
Middlesex, TW13 7DY
United Kingdom

Phone: +44 20 7949 0144

Email: risksolutionsuk@ups.com

Product availability:

  • InsureShield™ Complete
  • UPS® Customized Declared Value
  • UPS Proactive Response® Secure
  • Parcel Pro™ Select

To learn more, visit UPS Capital United Kingdom

United States

United States Customer Service Headquarters

35 Glenlake Parkway NE
Atlanta, GA 30328

Phone: 1-877-263-8772

Email: capitalus@ups.com

United States Sales Headquarters

35 Glenlake Parkway NE
Atlanta, GA 30328

Phone: 1-877-242-7930

Email: upscinsidesales@ups.com

United States – Windsor

425 Day Hill Road
Windsor, CT 06095

Phone: 1-877-263-8772

C.O.D Support: coddirect@ups.com

United States – Fort Worth

4100 International Plaza, Suite 400
Fort Worth, TX 76109

Phone: 1-877-263-8772

Flexible Parcel Insurance Claims: upscapitalflexclaims@ups.com

Cargo Insurance Claims: upscargoclaims@ups.com

Product availability:

  • InsureShield™ for UPS® Packages
  • InsureShield™ for Wine and Spirits
  • UPS Proactive Response® Secure
  • InsureShield™ Complete
  • UPS Capital Cargo Finance®
  • Small Business Financing
  • C.O.D. Payment Options
  • Continuous Customs Bonds
  • Trade Credit Protection Services
  • UPS Capital® Merchant Services
  • Cyber Liability Insurance

United States – Parcel Pro

1867 Western Way
Torrance, CA 90501
United States

Phone: 1-888-683-2300

Email: sales@parcelpro.com

Product availability:

  • High-Value Goods: Parcel Pro™

To learn more, visit UPS Capital United States

Vietnam

18A Cong Hoa Street
Tan Binh District
Ho Chi Minh City
Vietnam

Phone: +84 8 3811 2999

Email: risksolutionsvn@ups.com

Product availability:

  • UPS® Customized Declared Value