
Protection for your supply chain and your bottom line.
At UPS Capital, a subsidiary of UPS®, we offer innovative supply chain solutions that not only help protect your finances, but manage the increasing risks of today's global supply chains.
Service Alert
Due to recent developments in the Ukraine, insurance protection for shipments to, within and from Ukraine, Ukrainian territorial waters and Russian territorial waters in the Black Sea and the Sea of Azov are suspended from coverage.
UPS Capital continues to closely monitor the situation and will re-establish service as soon as it is practical to do so.
UPS® Customized Declared Value
Give your customers the opportunity to protect their packages beyond the automatic protection provided by UPS. When they trust you with their packages, UPS Customized Declared Value can provide them with additional peace of mind.
Peace of Mind that goes beyond the standards.
The great thing about shipping with UPS is that if your package is worth 85 € or less for both domestic and international shipments, you automatically benefit from a right to recover against loss or damage subject to the UPS terms and conditions of the tariff. But, what if you’re shipping high-value items like electronics or pharmaceuticals? With UPS Customized Declared Value, you can get an extra level of liability for your high-value, time-sensitive, perishable or hard-to-value items, with contractual liability up to $50.000 US per UPS Small Package parcel. You can even recover costs related to delayed shipments, such as reconstructing documents or penalties due to late delivery.
Choose from two types of liability recovery:
- Standard—Recovery for loss or damage to goods in transit up to your selling price
- Expanded—Recovery for delays in transit for time-sensitive or perishable items and documents
Most standard carrier liability programmes are generally more expensive and only cover the replacement costs and not the retail sales price. Our customisable and affordable options provide a stable cash flow by supporting your business through the unique risks, situations and challenges that come with transporting highly sensitive goods.
Pay-as-you-go flexibility.
Keep capital invested in maintaining inventory and market share rather than tied up in administrative costs with no upfront fees or deposits. When you’re ready to ship, you can use your current UPS shipping software to choose which shipments you want to benefit from an extra level of liability and how much to declare them for, then pay as you go. Your UPS Customized Declared Value charges will appear right on your regular UPS bill.
UPS Proactive Response® Secure
Worry less with our industry first solution that pairs a sophisticated monitoring engine with a team of dedicated logistics experts ready to take action to help ensure delivery of your critical shipments. If an unavoidable delay is identified, automatic protection kicks in to protect you against the unforeseen costs of expedited delivery and recovery procedures. Or, if your package is damaged or lost, you are also financially protected up to your selling price. UPS Proactive Response® Secure is available with UPS Express® services within the EU and domestically in the UK.
Make unpredictable supply chain disruptions more manageable.
What happens if a high-value shipment of vaccines is at risk for a temperature excursion? 2 degrees Celsius is all it takes to compromise the product, leading to reduced profitability. That’s why our industry first solution pairs a sophisticated monitoring engine with a team of dedicated logistics experts to anticipate problems, intervene and take corrective action long before you realise the shipment is going to be late or lost—all for one flat fee per package. Can your standard transportation carrier do all that?
As your end-to-end partner, we’ll help you mitigate the expense of product loss, improve your customers' experience and protect your brand’s reputation.
Plan for potential issues with proven solutions.
When shipments move through the UPS network, we have higher, continuous visibility of the supply chain, allowing us to monitor every step of its journey 24/7/365. If a risk is identified, or if a shipment cannot be delivered as scheduled, we’ll respond to near real-time alerts with proactive measures based on your predefined instructions. Our dedicated logistics experts are prepared to:
- Attempt a same-day redelivery if the first attempt is unsuccessful
- Re-route your shipment to an alternate address
- Return a shipment to the shipper before the first delivery attempt
- Hold a shipment at Will Call for pickup by the receiver
- Deliver on Saturday so that your shipment isn't held over the weekend
- Refrigerate or replenish dry ice for temperature-sensitive shipments
Get automatic protection for unforeseen costs.
You’re protected from the additional costs of recovery procedures including expediting packages, refrigerating or replenishing dry ice for temperature-sensitive shipments, upgrading delayed critical shipments with next flight or same-day delivery—with no extra fees or claim-filing processes. Plus, protection includes damages or losses caused by weather delays or mechanical issues, typically not covered with standard carrier liability. In the unlikely event that a delivery is missed, the amount up to the sales price is reimbursed.
International Availability
UPS Capital is constantly growing and expanding its presence all over the globe. See our international products and services that are currently available.
Learn MoreAsia - Pacific
International Product Disclosures
UPS Proactive Response® Secure
UPS Proactive Response Secure is a product of United Parcel Service, Inc. Products are administered by UPS Capital Corporation, a subsidiary of United Parcel Service, Inc. Products are not available to and from all countries. Check with your local representative for more information and for product availability.
UPS® Customized Declared Value (CDV)
UPS® Customized Declared Value is a product of United Parcel Service, Inc. Products are administered by UPS Capital Corporation, a subsidiary of United Parcel Service, Inc. Products are not available in all areas. Check with your local representative for more information and for product availability.
Effective Date: 1 August 2018
UPS Capital Privacy Notice
UPS Capital Corporation, its subsidiaries, UPS Capital Versicherungsvermittlung GmbH, its branches, and UPSC (Thailand) Ltd. (each, a “UPS Capital Company” and collectively, the “UPS Capital Companies”) are affiliates of UPS. The UPS Capital Companies observe the UPS Privacy Notice, except as follows: (a) the first paragraph of the section entitled "Information We Obtain" shall be modified to read as follows: “We may obtain personal information about our consumers (such as name, contact details and payment information) in connection with various activities such as (i) use of the UPS websites, (ii) shipping activities, including delivery and pickup of packages, (iii) requests to track packages or answer questions, (iv) events in which we participate, (v) promotions and other offers, and (vi) providing shipper’s agent, claims administration, claims adjustment, financial and insurance services, as applicable; (b) the second bullet point of the section entitled "How We Use The Information We Obtain" shall be modified to read as follows: “Provide products and services you request (such as logistics, supply chain management, customs clearance and brokerage services, and shipper’s agent, claims administration, claims adjustment, financial and insurance services, as applicable)”; and (c) the second paragraph of the section entitled “Information We Share” shall be modified to read as follows: “We may also share the personal information we obtain with our affiliates, franchisees, resellers, and joint marketing partners and with claims administrators, claims adjusters, credit reporting agencies, insurers, guarantors, credit enhancement providers (including sureties, indemnitors, and export credit agencies) and their respective agents with which we do business. These entities, which collectively are referred to here as the “UPS Business Partners,” may use the information for the purposes described in this Privacy Notice. We may share physical location data with our UPS Business Partners and other third parties to, for example, enhance location-based services and develop accurate and up-to-date maps. In addition, except as described below, unless you object, we may share other personal information with third parties who are not UPS Business Partners for those parties’ own purposes, such as to offer products or services that may interest you.” The UPS Privacy Notice contains a description of practices regarding the treatment of personal information that is common to all UPS companies and business units adhering to the UPS Privacy Notice in their handling of the personal information that UPS companies collect from consumers. If you have questions about this Privacy Notice, the practices of any UPS Capital Company website, or your experience on our website(s), please contact us. Insurance services are not offered in all jurisdictions.