Cargo Insurance | InsureShield Complete | UPS Capital alt=
Image of sea port with container ship and loading machinery.

InsureShield® Complete

Cargo insurance to protect in-transit and warehoused good, plus your reputation and bottom line.

Frustrated by unpaid freight claims?

Unpredictable events like damage, loss and delay to your truck, air, and ocean freight can hurt your bottom line and your reputation. Especially if you are relying on declared value or the carrier’s liability to cover your loss. Declaring value is fine for some shippers but if you want real peace of mind and fewer headaches, choose InsureShield® Complete cargo insurance and get a quote today.

Protect your company and reputation with InsureShield Complete through UPS Capital.

  • Customizable cargo insurance policies protect shipments and warehoused goods
  • Coverage up to the invoice value of your goods
  • Worldwide coverage regardless of carrier or shipping mode
  • Coverage for concealed damage, expediting expenses, general average losses and more
  • Extended coverage for freight-collect and 3rd party shipments
  • Reimbursement for perishable and time-sensitive goods
  • Quick online claims processing

Choose the cargo insurance option that’s right for you.

Stacked cargo shipping containers at frieght terminal

All Shipment Coverage

Get multi-modal, multi-carrier protection in a policy that’s structured for your unique business. We’ll work with you on everything from modes and lanes to packaging solutions, so you can be sure you’re covered.

Get a quote

Corrugated boxes packaged for shipping

InsureShield® OnDemand

Get multi-modal, multi-carrier protection in a policy that’s structured for your unique business. We’ll work with you on everything from modes and lanes to packaging solutions, so you can be sure you’re covered.

Learn more

Still unsure of what type of coverage you need? Find the best option for your business with this short quiz.

Knowing the differences between an all-risk cargo
insurance policy, declared value and carrier liability can
take the frustration out of transportation claims.

Cargo Insurance through UPS Capital

  • Claim settlement based on real valuation (Ex. invoice value + freight costs)

  • Consistent and reliable protection for all carriers, all modes

  • Coverage for all risks1

  • No need to prove fault or liability on the part of the carrier

  • Coverage is door-to-door, regardless of how many carriers are used

  • 90 days to uncover concealed damage and still file a claim2

  • Coverage for additional expenses incurred to expedite a replacement shipment due to loss or damage
  • Claims commonly resolved within 7–10 business days

Declared Value/Carrier Liability

  • Claim settlement based on weight of the shipment, package count or invoice value (if declared and agreed to by the carrier for a higher freight rate)
  • You must know the terms of service for each carrier and mode, including the liability offered, exemptions and exceptions
  • Carrier may be exempt of liability for acts of God, strikes, civil commotion and other risks covered by insurance
  • Carrier may use multiple defenses to deny claims, and without establishing carrier liability there is no recovery
  • A claim may need to be filed against each carrier individually, depending upon how the shipment is structured
  • Once bill of lading is signed, without exception, claims may be complicated and subject to onerous time frames
  • No coverage liability for expediting expenses

  • Claims against carriers can be lengthy, often requiring expensive and protracted litigation

Learn more about the big differences between declared value, carrier liability and real cargo insurance.

Is your
company at risk?


How many new sales does it take to make up for your annual cargo losses?

Calculator in front of boxes adding up cargo losses

Try our handy Loss Calculator.

Cover Page of ocean cargo ship on fire with no cargo insurance

90% of shippers routinely use carrier liability/declared value. Virtually none of them understand how it works.

Read the research
Cover Page of truck on fire with no cargo insurance

I never thought I’d have a truck and a ship burst into flames. But sometimes it’s just out of your control. Without cargo insurance, it would have been a complete loss. We’d have been out nearly a million dollars.

Read the case study

Who says insurance and financial solutions have to be boring?

From cargo insurance to alternative financing, we’ve got customer stories and insights that won’t put you to sleep.

Insurance coverage is underwritten by an authorized insurance company and issued through licensed insurance producers, including UPS Capital Insurance Agency, Inc. (“UPSCIA”) – a wholly owned subsidiary of UPS Capital Corporation (“UPS Capital”). The insurance company, UPSCIA and its licensed affiliates reserve the right to change or cancel the program at any time. Insurance coverage is governed by the terms, conditions, limitations and exclusions set forth in the applicable insurance policy. Coverage not available in all jurisdictions. See full disclosure here.

Got a claim?

File directly through UPS Capital Online.