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2022 Freight Shipping Realities
Dec 12,2022 4 min read
Identify risks in moving freights in a post-pandemic world and how custom comprehensive shipping insurance can help.
2022 Freight Shipping Realities
Dec 12,2022 4 min read
Identify risks in moving freights in a post-pandemic world and how custom comprehensive shipping insurance can help.
2022 Annual State of Shipping
Oct 14,2022 4 min read
Be prepared for holiday peak season and learn top shipping threats that are affecting merchants.
Emerging Risks and Rewards in the Last Mile Report
Jun 20,2022 4 min read
Businesses and carriers that are not protecting the last mile may be putting their reputations on the line. To better understand the emerging risks and rewards within the last mile, UPS Capital commissioned two independent studies surveying both U.S. business owners and consumers on their experiences with same-day delivery.
Check all the boxes on your customers’ shopping lists this holiday season
Nov 11,2021 4 min read
Consumers are making their holiday shopping lists, will you be on their naughty or nice list?
‘Tis the Season for Unwrapping Better Shipping Experiences
Oct 12,2021 2 min read
Get ahead of the 2021 holiday shopping season and make sure your customers have a positive customer experience.
Unpacking the eCommerce shipping experience
May 13,2021 2 min read
Study shows “ship excellence” helps e-commerce-focused small businesses meet important customer expectations.
Every piece you ship has a story to tell. Don’t let this one be a tragedy.
Sep 19,2018 1 min read
A retailer's guide to shipping and insuring high-value goods
Cargo Insurance – What every business needs to know
Mar 19,2018 2 min read
Most of the time, carriers do a good job and your cargo arrives unscathed and on time. But every so often, bad things happen. Cargo insurance helps protect against all types of risk.
AfterShip Amplify Post-Purchase Experience
Dec 26,2022 1 min read
UPS Capital helps AfterShip with post-purchase experience through consumer elected protection.
RAE Solutions, LLC Grows Customer Satisfaction Through the InsureShield® App for Shopify
Nov 08,2022 1 min read
High-quality door lifts and racks under RAE Solutions LLC
Cyclists Serving Cyclists: Making the Supply Chain a Competitive Differentiator
Jun 10,2022 1 min read
Insuring the ‘uninsurable’
Aug 11,2021 1 min read
How do you insure the intangible? With InsureShield, learn how Legacy Box has partnered with UPS Capital to insure the uninsurable, protect the customer experience, and build consumer trust by integrating InsureShield™ Connect into their website.
Shipping mishaps don’t need to cause a meltdown
Aug 09,2021 1 min read
Ice cream melts, that’s a fact. But Proof ice cream does not want their shipment before it reaches their customers. By covering shipments with InsureShield™ shipping insurance the Proof team are able to indulge customers.
Delivering better customer service promise by digitally integrating insurance
Jul 29,2021 1 min read
By improving accessibility, affordability, simplicity, and convenience, Freight Club has grown to become a 5-star B2B logistics service provider trusted by hundreds of businesses in the US and Canada.
Creating a high-value customer experience for high-value products.
Apr 29,2021 1 min read
Claims handled through standard carrier liability were a headache and contributed to a frustrating customer experience. Plus, the cost to replace lost and damaged items had to largely be paid from their own margins.
What’s the smartest way to protect high-tech hardware? With high-tech shipping insurance.
Aug 06,2020 1 min read
The company has relationships with a number of different carriers. But as shipment value and volume grew, insuring all those packages and making claims became a complex and expensive headache.
Zenith Aviation keeps planes flying. And cargo insurance is helping their business soar.
Mar 04,2020 1 min read
Aviation parts and components can be tricky to ship, especially when they’re sent to remote parts of the world. So, there are lots of opportunities for thing to go wrong. Zenith Aviation turned to UPS Capital for an all-risk cargo insurance policy to protect their shipments up to the full invoice value of the goods.
How one distributor declared an end to the declared-value claims battle
Dec 19,2018 1 min read
Shipping high-end, fragile products comes with risk. Customer orders were delayed while JCR Distributors waited for claims to be resolved. And what they thought was shipping insurance wasn’t helping.
Shipping isn’t a matter of life or death. Well, sometimes it is.
Nov 04,2018 1 min read
When you ship live, exotic coral — an endangered animal — you put a lot of faith in your shipper. Pacific East Aquaculture trusts the shipping and protection of high-value packages to UPS Capital®.
Nobody thinks about cargo insurance. Until a million dollars goes up in smoke.
Sep 01,2018 1 min read
There was a time when the management at Argus Group Ltd., wondered if they really needed to keep their cargo insurance policy. Then, during the summer of 2012, they faced two near-catastrophic losses.
There’s no margin for error when the package is truly worth its weight in gold
Jun 01,2015 1 min read
As Texas Precious Metals grew, so did their risk of liability for loss and theft. Thanks to a combination of services from UPS® and UPS Capital Insurance Agency, Inc., they worry a whole lot less.
The fine art of shipping and protecting a masterpiece
May 03,2015 1 min read
Floating World Gallery is a leading purveyor of Japanese art. A tiny chip or scratch can compromise the value of the timeless piece. The company counts on UPS Capital to protect their investments.
UPS driving solutions
Jan 01,2013 1 min read
Roush Enterprises relied on two third-party freight providers to ship goods. Looking for a better solution, they found the power of one. UPS offered everything they needed, including insurance.
InsureShield® for Shopify
Jan 06,2021 8 min read
Do you have questions about the new InsureShield® app for Shopify? Find your shipping insurance answers here or email our team for support.
Beat the Claims Game with Time-saving Tips
Oct 16,2020 5 min read
Loss and damage claims can be daunting. Filing them is often handled by someone wearing multiple hats. Stay ahead of claims with these time-saving tips.
8 ways our coverage takes the stress out of your supply chain
Aug 03,2020 1 min read
Shipping is much easier when you build a customized coverage plan that suits your company no matter who you ship with. If you can do it with the assurance of getting fast claims resolutions, you have truly unlocked a brighter future for your supply chain.
Obtain single-shipment coverage with InsureShield™ On Demand
Nov 05,2019 1 min read
Obtain cargo insurance on your single-trip freight shipments that may be outside of your existing policy limits.
File and manage your
insurance claims online
Jun 27,2019 1 min read
Overview of UPS Capital's online claims center. File or manage your claims online.
InsureShieldTM for UPS® Packages
Nov 19,2018 2 min read
Flexible Parcel Insurance Frequently Asked Questions
Photos to Support Your Claim
Nov 02,2018 1 min read
This convenient tip sheet helps make sure you're covered in the event of a claim. Refer to it, if you've had a loss, damage or delay for your shipments.
You don’t think twice about car, home or health insurance
Nov 01,2018 1 min read
In the event of a lost or damaged shipment, you may quickly discover all the gaps in and limits of carrier liability. Be prepared. Learn the differences between carrier liability and cargo insurance.
Make sure your one-of-a-kind shipments are always protected.
Sep 05,2018 1 min read
Follow these tips on pre-shipment, shipment prep and post-shipment to get peace of mind that your high-value shipments are in good hands when they leave your hands.
Motor carrier liability claims: a long and winding road
Sep 01,2018 1 min read
The Carmack Amendment spells out rights and obligations of shippers and carriers when it comes to cargo claims. Understand the difference between carrier liability and insurance.
How to ship wine safely and legally
Dec 19,2017 2 min read
10 simple steps to ship wine with fewer headaches
10 Tips to Mitigate Supply Chain Risk
Sep 19,2017 1 min read
Supply chain risk ranges from natural disasters to theft, damage and data breaches. Companies must develop plans to prepare for and help reduce the impact disruptions can have on their bottom line.
Insuring the ‘uninsurable’
Aug 11,2021 1 min read
Shipping mishaps don’t need to cause a meltdown
Aug 09,2021 1 min read
Delivering better customer service promise by digitally integrating insurance
Jul 29,2021 1 min read
Insure shipments for positive customer experiences and reviews.
May 24,2021 0 min read
Relax knowing your coverage grows with your business.
May 24,2021 0 min read
Rejoice with a hassle-free claims process and fast payment.
May 24,2021 0 min read
Take up to 90 days to discover and report concealed damages.
May 24,2021 0 min read
Treat your customers like royalty with expedited reshipment coverage.
May 24,2021 0 min read
Integrate APIs to streamline insurance coverage at time of shipment.
Nov 15,2019 1 min read
Obtain single-shipment coverage with InsureShield™ On Demand
Nov 05,2019 1 min read
File and manage your
insurance claims online
Jun 27,2019 1 min read
Easing the anxieties of high-value shipments
Jan 01,2015 1 min read
How to Strengthen CX by Empowering Customers with Options
Mar 16,2023 3 min read
It’s no secret that today’s shoppers expect their online purchases to arrive quickly.
Turn Losses into Wins with Customizable Shipping Insurance
Aug 11,2022 3 min read
Let your customers have more control with customizable shipping insurance for Shopify.
How a Positive Delivery Experience Can Protect Your Brand and Bottom Line
Aug 03,2022 3 min read
Get protection from shipping mishaps like damage and porch piracy to minimize the amount of negative reviews.
Shopify Product Listing
Jul 22,2022 1 min read
Do you have questions about the new InsureShield<sup>®</sup> app for Shopify? Find your shipping insurance answers here or email our team for support.
Consumer-Elected Insurance Feature in InsureShield® App for Shopify
Jul 14,2022 4 min read
New offering by UPS Capital provides enhanced flexibility for merchants and ability to give more control to consumers at checkout
How a Positive Delivery Experience Can Protect Your Brand and Bottom Line
Jun 27,2022 3 min read
72% of SMBs said that shipping incidents like loss, theft, and damage have negatively impacted their customer reviews. Learn how a positive delivery can protect your business.
What is shipping insurance?
Jun 06,2022 4 min read
Learn about shipping insurance, the benefits and how it can set your business apart to deliver a best-in-class shipping experience.
Protection from porch piracy = happy customers
Apr 22,2022 2 min read
With UPS Capital shipping insurance you can protect your shipments from porch piracy. Receive full reimbursement and expedited shipping. Learn more.
Personalized Shipping Experiences: The Next Frontier for eCommerce Report
Mar 16,2022 4 min read
Surges in eCommerce over the past two years have signaled good news for businesses, but have also created more opportunities for shipping mishaps. Consumers are increasingly concerned about missing and damaged packages in the face of rising risks like porch piracy. For small and medium businesses (SMBs) looking to drive brand loyalty and revenue, now is the time to really lean in and listen to the ever-shifting needs of today’s consumers.
Check all the boxes on your customers’ shopping lists this holiday season
Nov 11,2021 4 min read
Consumers are making their holiday shopping lists, will you be on their naughty or nice list?
‘Tis the Season for Unwrapping Better Shipping Experiences
Oct 12,2021 2 min read
Get ahead of the 2021 holiday shopping season and make sure your customers have a positive customer experience.
Insuring the ‘uninsurable’
Aug 11,2021 1 min read
How do you insure the intangible? With InsureShield, learn how Legacy Box has partnered with UPS Capital to insure the uninsurable, protect the customer experience, and build consumer trust by integrating InsureShield™ Connect into their website.
Shipping mishaps don’t need to cause a meltdown
Aug 09,2021 1 min read
Ice cream melts, that’s a fact. But Proof ice cream does not want their shipment before it reaches their customers. By covering shipments with InsureShield™ shipping insurance the Proof team are able to indulge customers.
Delivering better customer service promise by digitally integrating insurance
Jul 29,2021 1 min read
By improving accessibility, affordability, simplicity, and convenience, Freight Club has grown to become a 5-star B2B logistics service provider trusted by hundreds of businesses in the US and Canada.
Manage the experience your customers have with the vendors you choose like your business depends on it
Jul 19,2021 4 min read
ECommerce CX Series: Factor vendors into your customer experience strategy for optimum results
Brand loyalty begins with customer experience
Jul 14,2021 3 min read
eCommerce CX Series: Small businesses gain customer loyalty and repeat sales with a winning customer experience approach.